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Charlie & Debbie

Charlotte Woman Gets Bill For $1300 To Ship $50 Package

Author Debbie Nance

A Charlotte woman got a bill that left her in shock after shipping a package for her small business.  Lucy McDermott owns Stash Charlotte, a yarn, fabric and sewing machine store in Charlotte.  According to the story from WBTV, McDermott ships inventory all the time.  However, this case left her quite surprised.  She says the package contained quilts and dresses.  But, she points out there was nothing particularly heavy in the package.  The small business owner says she measured and weighed the shipment before dropping it off at her UPS Store in Gastonia.  McDermott says she got an email a week later stating the package was overweight and oversized.  The extra fees being charged added up to an additional $1321.  Obviously, she assumed there was a mistake.  She called the UPS store.  But, McDermott says because she used a secondary shipper for the postage, the local store couldn’t help.  The business owner bought the label from Pirate Ship for a discounted rate.

So, when the Charlotte woman got a bill for the extra fees, she sent an inquiry to Pirate Ship.  Soon, the company responded with a denial of her dispute with no chance for an appeal.  Contacting the company proved fruitless.  Growing more angry, she contacted the TV station and her credit card company she used for the payment.  Then, she received notice from Pirate Ship saying UPS waived the fee.  It came with a warning to be careful moving forward because the fee could not be waived a second time. WBTV says a spokesperson for the company sent a statement.  The statement explained “the machines saw the package being larger than the carrier’s maximum limits.”  It went on to say that comes with expensive penalties.  According to the TV station, UPS says they “worked alongside the customer to resolve this issue.”

The Better Business Bureau cautions customers about using discount vendors.  They highly recommend doing your homework about the company and all policies concerning shipping, returns and refunds.  And, if you face an issue, contact your bank and file a dispute with the company.  Furthermore, the Attorney General’s Office handles cases of fraud.

Meanwhile, instead of cutting corners on shipping costs this holiday, maybe check out other places to get discounts.  We can all use a little help!

The Best Places to Shop at Discount and Liquidation Centers in Charlotte, North Carolina

Everyone should be concerned about saving money in today’s world. You need to know where to shop when it comes to getting a good discount when everything is going up in price.

It’s a good thing I’m here to help. As I love a good deal, I often visit discount stores around Charlotte and the surrounding areas. Here are the top seven stores I’ve fallen in love with over the past few months. You are sure to find something great for cheap at any of these discount department stores or liquidation centers. Charlotte, North Carolina has a number of Discount and Liquidation Centers that are worth checking out.

Debbie Nance is the afternoon co-host along with her husband on "The Charlie and Debbie Show" at WSOC, Country 1037 in Charlotte, North Carolina. She has been with the station for 18 years. Debbie is a CMA Award winner for Radio Personality of the Year. And, she has worked in radio for 40 years. Before her current afternoon position, Debbie spent more than a decade as co-host on morning shows in several markets across the Southeast. As a content creator for Country 1037, Debbie writes articles about food, new restaurants in the Carolinas and travel experiences.

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