NEW YORK, NEW YORK - NOVEMBER 10: A Delta Airlines jet moves along the runway at Laguardia AIrport on November 10, 2022 in the Queens borough of New York City. The airline industry has rebounded this year and is looking forward to a busy holiday season. (Photo by Bruce Bennett/Getty Images)
If you’re one of the many who experience anxiety on airplanes, you’re not alone. Around 25 million people share your fear. According to Upworthy, a North Carolina flight attendant recognized this fear in a passenger and took steps to help. A passenger on a flight from Charlotte-Douglas International Airport to JFK in New York was very nervous with every sound the plane made. Flight attendant, Floyd Dean-Shannon, sat on the floor next to the passenger and held her hand during the flight. He noticed her fighting back tears and stayed with her through the duration. And, she says he even took the time to explain any noises heard coming from the plane. Fellow passengers took note and agreed the North Carolina flight attendant went above and beyond with his compassion. Many posted pictures of the moment and tagged Delta urging them to recognize the job flight attendants do.
And, Dean-Shannon’s kindness didn’t end with this one distressed passenger. After realizing another passenger was celebrating a birthday, Dean-Shannon sang to her and made a “cake” using snacks he had available on the flight. Once the posts started appearing, passengers who recognized the flight attendant from their own flights chimed in about his compassion and engagement with everyone. Of course, this type of one on one service is not necessarily common. But, it’s nice to know it exists. And, it deserves acknowledgment. Commenters called Dean-Shannon a “breath of fresh air.” We often hear about all the struggles associated with flying, and the criticism is warranted in many cases. However, folks like North Carolina flight attendant Floyd Dean-Shannon also deserve attention.
Charlotte Douglas Named One Of Top Performing Airports In The World
Charlotte we’ve got a good thing going here. Despite all of the negative publicity for air travel in the last few years and especially the last few weeks, Charlotte Douglas was named one of the top 10 performing airports in the world. Yes the world, not the country. That’s huge! The list was compiled by Cirium.com who ranked the Most On-Time Airlines and Airports of 2022. According to their website, Cirium brings together powerful data and analytics to keep the world moving. They deliver insight, built from decades of experience in the sector, enabling travel companies, aircraft manufacturers, airports, airlines, and financial institutions, among others, to make logical and informed decisions that shape the future of travel, growing revenues and enhancing customer experiences.
The airlines and airports were ranked based on the most on-time flights based on a percentage of the total flights. The top airlines in the US were Delta, United, Alaska Airlines, and American Airlines in that order. Despite their massive PR issue during the holidays, Southwest was 5th on the list. This data was released on January 3, 2023. Interestingly, of the top 10 airports in the world, CLT was one of 6 from the US. Keep reading to see where Charlotte Douglas ranked amongst the top airports globally. Additionally, you can read the full Cirium study here.